Governance, Privacy & Compliance
Service Disclosure
Hellenic Mortgage Solutions acts as a professional liaison to navigate Greek bureaucracy and banking. We are not a mortgage lender or a Greek mortgage broker. All Australian-regulated financial services—including equity extractions and mortgage broking—are provided exclusively through Origin Finance. This ensures your Australian assets are protected under local law.
Privacy Policy
We collect personal and financial information to verify your identity under Australian Anti-Money Laundering laws. To facilitate your property purchase in Greece, data may be shared with trusted legal and banking partners in Greece, Serbia, or the Philippines. For privacy enquiries, please get in touch with our Privacy Officer at jims@originfinance.com.au.
Complaints & Disputes
If you are unsatisfied with our service, don’t hesitate to get in touch with our Complaints Officer, Graeme Salt, at (02) 8115 9700. If we cannot resolve your issue, you may refer the matter to the Australian Financial Complaints Authority (AFCA) at www.afca.org.au (Member: Origin Finance).
